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Batteries are classed as Hazardous goods during shipping and many postal providers such as Royal Mail do not allow batteries into the postal network - failure to comply with postal restrictions can result in prosecution from the CAA (Civil Aviation Authority).
What does this mean for you?
It simply means that any order containing a battery will have to be sent using an appropriate method, usually an express method. Postage will be calculated at checkout.
It also means that we cannot ship your order on a Saturday as we don't have a collection. If your order contains a battery, we can only ship Monday to Friday - Our cut off time for same day dispatch will remain in line with standard orders.
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If you already have an account with us, and ordered using this account, please use the following fields to login to your returns portal:
If you have made an order with us, but do not have an account, please add your email address and your order number, in order to log into your returns portal: