If you are new to Replace Base, simply click register and we'll ask you for a few details.
This policy covers how Replace Base Ltd treats personal information that we collect and receive, including information related to your past use of our products and services. Personal information is defined as information that is personally identifiable to you, like your name, address, email address, or phone number, and that is not otherwise publicly available. Our handling of your data is secure and complies with General Data Protection Regulation (GDPR).
Replace Base Ltd is a replacement parts specialist based in Moulton Park, Northampton. Our registered address is Unit 2 Summerhouse Place, 35 Summerhouse Road, Moulton Park, Northampton, NN3 6GL. Our trading address is Unit 2 Summerhouse Place, 35 Summerhouse Road, Moulton Park, Northampton, NN3 6GL. Our company number is 07651978. You can contact us on 01604 924700.
Replace Base Ltd collects personal information when registering an account through our website. For example, when registering for our newsletter, completing a purchase or creating an account. We may also collect data when you use our products or services, visit our website or when you visit our premises.
The personal information we collect from you might include your name, address, email address, IP address, and information regarding what web pages are accessed and when. Other information may include:
We will only collect and use your information for lawful grounds and legitimate business reasons. We only disclose information to third parties for goods delivery purposes.
We only send email communications related to your order unless you have signed up for our newsletter and consented to receive further communications, such as product updates, special offers or other marketing information about our products and services.
Terms and Conditions of Sale apply to all transactions for the sale of goods on the website. Please read them carefully. They do not affect your statutory rights. We may change these Terms and Conditions at any time, and any changes will take effect on the date they are amended.
Replace Base Ltd uses information for the following purposes:
We have physical, electronic, and procedural safeguards that comply with government legislation and regulations to protect personal information we hold about you. We will ensure we have appropriate physical and technological security measures to protect your information regardless of where it's held. We will ensure that our suppliers have appropriate security measures when we outsource any processes.
Under no circumstances do we keep any record of your payment information (such as credit/debit card information). This information is securely deleted as soon as the purchase is complete.
Replace Base Ltd does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested when we have your permission or under the following circumstances:
Replace Base Ltd works with vendors, partners, advertisers, and service providers in different industries and business categories.
You have the right to object to
We will continue to review and assess the quality of our information. We will implement and adhere to information retention policies relating to your information and ensure that your information is securely disposed of at the end of the appropriate retention period.
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website by monitoring which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Declining cookie permissions may prevent you from taking full advantage of our website. You can manage your cookie preferences here.
Replace Base Ltd may update this policy. We will notify you about significant changes in how we handle your personal information by sending a notice to the primary email address specified in your Replace Base account or by placing a prominent notice on our website.
If you have questions or suggestions, then please, contact us.
Please select the option most appropriate to your situation.
If you already have an account with us, and ordered using this account, please use the following fields to login to your returns portal:
If you have made an order with us, but do not have an account, please add your email address and your order number, in order to log into your returns portal: