If you are new to Replace Base, simply click register and we'll ask you for a few details.
All orders made before 16:00 UK TIME Monday - Friday (16:30 for Trade Black Account holders) will be dispatched same day, if you have an urgent order placed after cut off please get in touch with our team.
Retail CustomersOrders over £100 including VAT
Trade & Trade BlackOrders over £100 including VAT (with subsidised upgrade options)
If your order falls below the threshold as stated above, all shipping costs will be calculated for you at checkout. The price depends on the chosen delivery method, delivery location, order value and if your order contains any hazardous items (such as batteries, more info below).
UK Next Working Day Delivery
For Next Working Day Delivery we use DHL, DPD, Royal Mail and DX, all services are only for next working day delivery, meaning that delivery shouldn't be expected on a Saturday, Sunday or Bank Holiday.
If you require a guaranteed Saturday service, please ensure this is selected at the checkout.
UK Next Day Delivery
For Next Day Delivery we use FDL (Fast dispatch Logistics), FDL aim to deliver Monday-Sunday between 8AM and 8PM (for UK Mainland) however this isn't not a guaranteed service.
Cut-off times for Royal Mail and DPD
If you want to ship your order with Royal Mail or DPD, the cut-off time is 3PM. This cut-off time is set by the courier.
Change of Shipping Method
Sometimes, at our discretion, we may upgrade your delivery if we believe it is a more suitable service for you.
Shipping Orders Containing Batteries
If your order contains a hazardous item (such as a battery), you will only be presented with the shipping methods that are able to carry such goods.
Isle of Man, Channel Islands, Northern Ireland, Highlands and Islands.
EU Royal Mail Standard
EU Royal Mail Tracked
EU DHL Road
EU DHL Air
Please note, all prices are based on GBP, shipping prices in USD may vary due to exhcnage rates.
Royal Mail Standard
Royal Mail Tracked
Please select the option most appropriate to your situation.
If you already have an account with us, and ordered using this account, please use the following fields to login to your returns portal:
If you have made an order with us, but do not have an account, please add your email address and your order number, in order to log into your returns portal: