How It Works
Did you know we have a team in China? Simply send us an email with the stock you require and we will get back to you with a tailor made quote detailing each item. If you're happy with the quote, we will then get the stock ordered directly from our Chinese counterparts. Once received here, we will quality check the order and forward this to you. The entire process usually takes 4-6 working days, however a lead time will be provided with your quote.
Commonly asked questions:
Do you have a bulk order price list?
We do offer trade accounts, this will give you up to 50% off of our website prices, with trade orders you can order any of our stock at this discounted rate.
With bulk orders we work differently, when you submit your requirements we want to ensure that you get the best discounts and benefit fully from our bulk order service. We always create our quotes based on current market prices, the exact specifications you require and the best price based on total order value as well as units purchased.
Why can't you use your stock to get the order to us faster?
Although we have a large warehouse here packed with stock, we tend to only keep around 3-4 weeks usage of parts to cater for our customers' needs. The last thing we want to do is to sell all of our own stock to one customer, and leave other customers disappointed. Avoiding our warehouse stock will also allow us to give a greater level of discount - we do however offer great trade account with substantial discounts if you need anything in a hurry.
What warranty do you offer?
With most parts we offer the same great 12 month warranty across our range. If the warranty does differ to this, we will inform you at the time of quotation.
Why use us?
- We have an entire dedicated team of sources, testers, and logistics experts in HongKong and China.
- Buying power - we currently spend over 20 million USD a year on replacement parts, which gives us the power required to negotiate the best deals on your behalf.
- We source only the best quality parts. This is shown by our extremely high customer satisfaction rates and reputation in the market.
- Knowledgeable sales team - we not only have dedicated customer support staff but we have technical experts and planners here who can assist with just about any query.
- Market leading warranty on all parts.