How It Works
Did you know we have a team in China? Send us an email with the stock you require, and we will get back to you with a tailor-made quote detailing each item. If you're happy with the quote, we will get the stock ordered directly from our suppliers. Once received here, we will quality-check the order and forward this to you. The entire process usually takes 4-6 working days and we will issue a lead time with your quote.
Commonly asked questions:
Do you have a bulk order price list?
We do offer trade accounts, this will give you up to 50% off our website prices. All of our stock is available at this discounted rate for trade customers.
When you order in bulk, we want to ensure that you get the best discounts and benefit fully from our bulk ordering service. We always create our quotes based on current market prices, the exact specifications you require and the best price based on total order value and units purchased.
Why can't you use your stock to get the order to us faster?
Although we have a large warehouse here packed with stock, we aim to keep parts for around 3-4 weeks to cater to our customers' needs. The last thing we want to do is sell all of our stock to one customer and leave other customers disappointed. By using customised quotes for all bulk orders, it allows us to give the best possible discount we can achieve to you - we do, however, offer outstanding trade accounts with substantial discounts if you need anything in a hurry.
What warranty do you offer?
We offer the same great 12-month warranty across our range with most parts. If the warranty does differ from this, we will inform you at the time of quotation.
Why use us?
- We have a dedicated team of sources, procurement specialists, testers, and logistics experts in Hong Kong and China.
- Buying power - we spend over 10 million USD a year on replacement parts, which gives us the power to negotiate the best deals on your behalf.
- We source only the best quality parts. Our exceptionally high customer satisfaction rates and reputation in the market it is testament to that.
- Knowledgeable sales team - we not only have dedicated customer support staff, but we have technical experts and planners here who can assist with any query.
- We offer industry-leading warranty on all parts.
- Best in class RMA
- Life time guarantee